I forgot my password
If you have forgotten your password, click on the forgot password link as firs picture and set a new password from the password reset link sent to your e-mail.
![Forgotten your username or password?](https://storage.crisp.chat/users/helpdesk/website/ae5c7e52e3b42000/forgotten-your-username-or-pas_farisa.png)
If you did not receive the mail, be sure to check the spam folder in your mail.
If you have a Google or Microsoft e-mail address, you can click on the links like second picture and log in with your own e-mail address and password.
![Log in using your account on:](https://storage.crisp.chat/users/helpdesk/website/ae5c7e52e3b42000/log-in-using-your-account-on_1lvro2e.png)
Then, if you wish, you can change your password on your profile. If you don't know how, check out this support article: I want to change my password
![Forgotten your username or password?](https://storage.crisp.chat/users/helpdesk/website/ae5c7e52e3b42000/forgotten-your-username-or-pas_farisa.png)
If you did not receive the mail, be sure to check the spam folder in your mail.
If you have a Google or Microsoft e-mail address, you can click on the links like second picture and log in with your own e-mail address and password.
![Log in using your account on:](https://storage.crisp.chat/users/helpdesk/website/ae5c7e52e3b42000/log-in-using-your-account-on_1lvro2e.png)
Then, if you wish, you can change your password on your profile. If you don't know how, check out this support article: I want to change my password
Updated on: 09/12/2023
Thank you!