Join the live session with audio and video
If you don't know how and where to join the live class, check out this article: How can I join the live session?
![](https://storage.crisp.chat/users/helpdesk/website/ae5c7e52e3b42000/choose-mic_1jdhr74.jpg)
![](https://storage.crisp.chat/users/helpdesk/website/ae5c7e52e3b42000/yes-or-no_fexm1z.jpg)
![](https://storage.crisp.chat/users/helpdesk/website/ae5c7e52e3b42000/audio-settings_iegd2z.jpg)
![](https://storage.crisp.chat/users/helpdesk/website/ae5c7e52e3b42000/choose-camera_1dtxunn.jpg)
For video and audio participation, the instructor must have given participant permissions.
If you encounter any error codes while participating in audio and video, take a screenshot and send it to support@iienstitu.com.
1) After joining the live class, you must grant the audio permissions from your browser.
![](https://storage.crisp.chat/users/helpdesk/website/ae5c7e52e3b42000/choose-mic_1jdhr74.jpg)
2) Click on the microphone icon after giving permission and check if you can pick up your voice in the audio test.
![](https://storage.crisp.chat/users/helpdesk/website/ae5c7e52e3b42000/yes-or-no_fexm1z.jpg)
3) If you don't have sound in the audio test, check "No" and select the device.
![](https://storage.crisp.chat/users/helpdesk/website/ae5c7e52e3b42000/audio-settings_iegd2z.jpg)
4) In the icons below, there is the camera icon that you will join by video, you can join video by giving browser permissions.
![](https://storage.crisp.chat/users/helpdesk/website/ae5c7e52e3b42000/choose-camera_1dtxunn.jpg)
For video and audio participation, the instructor must have given participant permissions.
If you encounter any error codes while participating in audio and video, take a screenshot and send it to support@iienstitu.com.
Updated on: 22/02/2022
Thank you!